Shipping policy

Shipping Policy

Thank you for shopping with Ambiex Lighting.

Processing Time Orders are typically processed within 1–3 business days after payment is confirmed.

Shipping Times

• Australia: 7–15 business days
• International: 14–30 business days

Shipping times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs We offer free shipping on all orders.

Order Tracking Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.

Customs & Duties For international orders, customers may be subject to customs fees or import duties imposed by their country. These charges are the responsibility of the customer.

Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us and we'll do our best to assist you.

For any shipping enquiries, please reach out to us via our contact page.